About Us
Administrative Strategies is a claims servicing firm established in 2010. We provide business strategies, solutions and consulting services with unparalleled quality, service and compassion.
Our value-added service, experience, open communications and “can do” spirit equips us to build on the strong foundation we have established and allows us to deliver exemplary services to all our business partners.
30 +
Years of Insurance Experience
$1 Billion +
Handled in Insured Losses
50 States
+ the US Virgin Islands and Puerto Rico
Administrative Strategies is a claims servicing firm established in 2010. We provide business strategies, solutions and consulting services with unparalleled quality, service and compassion.
Our value-added service, experience, open communications and “can do” spirit equips us to build on the strong foundation we have established and allows us to deliver exemplary services to all our business partners.
Our mission is to put people’s lives back in order by performing field and desk adjustment of insurance claims after a loss.
Our claims professionals respond with compassion and integrity to deliver on the promise the carrier made when the insurance policy was sold.
Our claims professionals handle field claims, file examinations, desk adjustments and provide insurance carriers with teams of file examiners / desk adjusters to augment their staffing needs for both daily and catastrophe situations.
We have worked every hurricane beginning with Irene in 2011. We operate on a national scale and our field adjusters have handled claims in all 50 states, the Virgin Islands and Puerto Rico.
What Sets Us Apart?
-
Utilization of Visual Intelligence tools including ClaimXperience
-
Adoption of innovative technology for scheduling inspections
-
Customer service surveys to grade both Examiners and Field Adjusters to facilitate service improvements
-
Collaborative team-based approach
-
Field Adjuster Photo ID cards
-
Adjuster Digital Business Cards complete with photo and contact information
-
Initial automated email with Field Adjuster assignment and contact information for the customer
-
Call center pre-calling to facilitate immediate needs, communication and Field Adjuster contact information
-
Extensive on-line education library available free to Adjusters, Examiners, and staff
-
Adjuster/Examiner Quarterly Scorecard for coaching opportunities
Our Proven Process
Accolades
2020 & 2021
Starkey Entrepreneurial Woman Award 2nd Runner-Up
2019
Graduate of the Tuck-WBENC Strategic Growth Program
2018
50 Fastest Growing Women-Owned/ Led Companies – Women’s Presidents’ Organization (WPO) sponsored by American Express (Number 19)
2017
50 Fastest Growing Women-Owned/ Led Companies – Women’s Presidents’ Organization (WPO) sponsored by American Express (number 43)
2018
EY Entrepreneur of the Year Winner – Midwest Region
2018
Indianapolis Business Journal Fastest-Growing Companies (Fast 25) – Ranked #2
2017
Inc 5000 Fastest Growing Companies - Ranked 2,673
2023
IBA Elite Women 2023 Award Winner
2023
Inc 5000 Fastest Growing Companies - Ranked 2,724
2023
2023 PropertyCasualty360 Insurance Luminaries Award
2017
EY Entrepreneur of the Year Finalist – Ohio Region
Press
2024 Bizz Tech Case Study: Bringing the Metaverse to the Claims Industry
March 14, 2024 — AdStrat, The IA Firm of Choice for Innovative Claim Solutions, is excited to share its new business case study in 2024. AdStrat is pursuing a Professional Metaverse Solution to address several of the insurance
industry’s challenges by embracing the latest technology. Read More >
Insurance Business America Elite Women 2023
Linda Sullivan has been named one IBA's Elite Women of 2023.
50 Fastest-Growing Women-Owned/Led Companies Announced By Women Presidents’ Organization
Los Angeles, CA –(May 3, 2018) –The Women Presidents’ Organization (WPO) has announced the11thannual ranking of the 50 Fastest-Growing Women-Owned/Led Companies during the WPO Annual Conference, in Los Angeles. The aggregate revenues of $8.3 billion represent a $1 billion increase from the 10th annual ranking last year. Read More >
Indianapolis Business Journal Fast 25
Administrative Strategies has been listed as one of the fastest growing companies in the Indianapolis area. Read More >
2023 PropertyCasualty360 Insurance Luminaries Award
October 2, 2023 — Administrative Strategies has been named to PropertyCasualty360’s Insurance Luminaries Class of 2023 in the category of claims innovation. Read More >
2020/2021 Starkey Entrepreneurial Woman Award
Linda Sullivan has been named one of the Second Runners-Up of the 2020/2021 Starkey Entrepreneurial Woman Award.
EY Announces Winners for the Entrepreneur Of The Year ® 2018 Midwest Award
CHICAGO, ILLINOIS, JUNE 14, 2018 – EY is pleased to announce the winners of the Entrepreneur Of The Year ®
Award in the Midwest. This group of bold entrepreneurial leaders was selected by an independent judging panel made up of previous award winners, leading CEOs, investors and other regional business leaders. Read More >
2023 Inc. 5000
NEW YORK, August 15, 2023 – Inc. revealed today that Administrative Strategies ranks No. 2724 on the 2023 Inc. 5000, its annual list of the fastest-growing private companies in America. Read More >
Xactware Case Study: Making a Splash in the Flood Industry
Administrative Strategies teams with Xactware Consulting services to leverage technology and improve flood estimating capabilities. Read More >
Administrative Strategies Resolves Claims 54 Times Faster with Encircle
FISHERS, Ind.--(July 19, 2018)--Administrative Strategies, industry leading provider of catastrophe response and National Flood Insurance Program (NFIP) claims handling solutions, has chosen Encircle Inc. as their collaboration, documentation, and field productivity software solution provider. Read More >