About Us

Administrative Strategies is a claims servicing firm established in 2010. We provide business strategies, solutions and consulting services with unparalleled quality, service and compassion.

Our value-added service, experience, open communications and “can do” spirit equips us to build on the strong foundation we have established and allows us to deliver exemplary services to all our business partners.

30 +

Years of Insurance Experience

$1 Billion +

Handled in Insured Losses

50 States

+ the US Virgin Islands and Puerto Rico

Diagonal Patten

Administrative Strategies is a claims servicing firm established in 2010. We provide business strategies, solutions and consulting services with unparalleled quality, service and compassion.

Our value-added service, experience, open communications and “can do” spirit equips us to build on the strong foundation we have established and allows us to deliver exemplary services to all our business partners.

 

Our mission is to put people’s lives back in order by performing field and desk adjustment of insurance claims after a loss.

Our claims professionals respond with compassion and integrity to deliver on the promise the carrier made when the insurance policy was sold.

Our claims professionals handle field claims, file examinations, desk adjustments and provide insurance carriers with teams of file examiners / desk adjusters to augment their staffing needs for both daily and catastrophe situations. 

 

We have worked every hurricane beginning with Irene in 2011. We operate on a national scale and our field adjusters have handled claims in all 50 states, the Virgin Islands and Puerto Rico.

 

Image by Say Cheeze Studios

What Sets Us Apart?

  • Utilization of Visual Intelligence tools including ClaimXperience

  • Adoption of innovative technology for scheduling inspections

  • Customer service surveys to grade both Examiners and Field Adjusters to facilitate service improvements

  • Collaborative team-based approach

  • Field Adjuster Photo ID cards

  • Adjuster Digital Business Cards complete with photo and contact information

  • Initial automated email with Field Adjuster assignment and contact information for the customer

  • Call center pre-calling to facilitate immediate needs, communication and Field Adjuster contact information

  • Extensive on-line education library available free to Adjusters, Examiners, and staff

  • Adjuster/Examiner Quarterly Scorecard for coaching opportunities

Our Purpose and Core Values

Together We Make a Difference

Our Proven Process

Proven Process.png
Diagonal Patten

Accolades

2020 & 2021

Starkey Entrepreneurial Woman Award 2nd Runner-Up

2019

Graduate of the Tuck-WBENC Strategic Growth Program

2018

50 Fastest Growing Women-Owned/ Led Companies – Women’s Presidents’ Organization (WPO) sponsored by American Express (Number 19)

2017

50 Fastest Growing Women-Owned/ Led Companies – Women’s Presidents’ Organization (WPO) sponsored by American Express (number 43)

2018

EY Entrepreneur of the Year Winner – Midwest Region

2018

Indianapolis Business Journal Fastest-Growing Companies (Fast 25) – Ranked #2

2017

EY Entrepreneur of the Year Finalist – Ohio Region
TV Interview

Press

2020/2021 Starkey Entrepreneurial Woman Award

Linda Sullivan has been named one of the Second Runners-Up of the 2020/2021 Starkey Entrepreneurial Woman Award.

EY Announces Winners for the Entrepreneur Of The Year ® 2018  Midwest Award

CHICAGO, ILLINOIS, JUNE 14, 2018 – EY is pleased to announce the winners of the Entrepreneur Of The Year ®

 Award in the Midwest. This group of bold entrepreneurial leaders was selected by an independent judging panel made up of previous award winners, leading CEOs, investors and other regional business leaders. Read More >

Xactware Case Study: Making a Splash in the Flood Industry

Administrative Strategies teams with Xactware Consulting services to leverage technology and improve flood estimating capabilities. Read More >

Administrative Strategies Resolves Claims 54 Times Faster with Encircle

FISHERS, Ind.--(July 19, 2018)--Administrative Strategies, industry leading provider of catastrophe response and National Flood Insurance Program (NFIP) claims handling solutions, has chosen Encircle Inc. as their collaboration, documentation, and field productivity software solution provider. Read More >

50 Fastest-Growing Women-Owned/Led Companies Announced By Women Presidents’ Organization

Los Angeles, CA –(May 3, 2018) –The Women Presidents’ Organization (WPO) has announced the11thannual ranking of the 50 Fastest-Growing Women-Owned/Led Companies during the WPO Annual Conference, in Los Angeles. The aggregate revenues of $8.3 billion represent a $1 billion increase from the 10th annual ranking last year. Read More >

Indianapolis Business Journal Fast 25

Administrative Strategies has been listed as one of the fastest growing companies in the Indianapolis area. Read More >