About Us
Founded in 2010, AdStrat is a claims servicing firm committed to delivering strategic solutions and consulting services with unmatched quality, service, and compassion.
With deep expertise, transparent communication, and a “can do” spirit, we build lasting partnerships and consistently deliver exceptional service and results.
30 +
Years of Insurance Experience
$1 Billion +
Handled in Insured Losses
50 States
+ the US Virgin Islands and Puerto Rico

AdStrat is a claims servicing firm established in 2010. We provide business strategies, solutions and consulting services with unparalleled quality, service and compassion.
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Our value-added service, experience, open communications and “can do” spirit equips us to build on the strong foundation we have established and allows us to deliver exemplary services to all our business partners.
Our mission is to put people’s lives back in order by performing field and desk adjustment of insurance claims after a loss.
Our claims professionals respond with compassion and integrity to deliver on the promise the carrier made when the insurance policy was sold.
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Our claims professionals handle field claims, file examinations, desk adjustments and provide insurance carriers with teams of file examiners / desk adjusters to augment their staffing needs for both daily and catastrophe situations.
We have worked every hurricane beginning with Irene in 2011. We operate on a national scale and our field adjusters have handled claims in all 50 states, the Virgin Islands and Puerto Rico.

What Sets Us Apart?
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Utilization of Visual Intelligence tools including ClaimXperience
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Adoption of innovative technology for scheduling inspections
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Customer service surveys to grade both Examiners and Field Adjusters to facilitate service improvements
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Collaborative team-based approach
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Field Adjuster Photo ID cards
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Adjuster Digital Business Cards complete with photo and contact information
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Initial automated email with Field Adjuster assignment and contact information for the customer
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Call center pre-calling to facilitate immediate needs, communication and Field Adjuster contact information
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Extensive on-line education library available free to Adjusters, Examiners, and staff
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Adjuster/Examiner Quarterly Scorecard for coaching opportunities
Our Proven Process







