Phone Support
Customer care phone support provided for daily and catastrophe response
Claims Support
Cruise ship claims, rental property, trip cancellation or delay, baggage delay, medical evac and repatriation, and quality reviews
Focused Hiring
Focused hiring and training of teams to client specifications ensures high quality service delivery
Custom Learning
Custom online learning management system developed for each client partner allows for remote learning and staffing regardless of location
Back Office Efficiency and Flexibility
AdStrat helps business partners improve labor efficiency by managing personnel and associated overhead costs. Our team members typically work remotely within our partners’ systems, enabling seamless integration and extended time zone coverage based on each client’s operational needs.