Pet Claim Services
Because claims volume fluctuates, we offer our partners the flexibility to scale resources up or down as needed. We can supplement all or part of your pet claims handling process, whether for daily operations or surge response. Our support has consistently helped reduce claim cycle times and improve SLA compliance, in some cases cutting cycle times by 50%.
Seasoned Team
Our current team of seasoned pet team members consists of licensed insurance desk adjusters, veterinary technicians, medical billing reps and claims processing support
Claims Support
Our teams process all aspects of the pet insurance claims service, including medical record review, payment authorization and quality reviews
Focused Hiring
Focused hiring and training of teams to client specifications ensures high quality service delivery
Custom Learning
Custom online learning management system developed for each client partner allows for remote learning and staffing regardless of location
Back Office Efficiency and Flexibility
AdStrat helps business partners maximize operational efficiency by managing staffing and overhead. Our teams work remotely within your systems, reducing administrative burden and costs while expanding time zone coverage to meet your specific needs.